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Attorney Review Required: The following is a structural draft prepared to cover the key topics required in a SaaS Terms of Service agreement for a real estate technology platform. All bracketed items marked [TO BE COMPLETED] must be reviewed, customized, and approved by a licensed attorney before this document is published and presented to users. Do not use this draft as-is for legal enforcement purposes.
Table of Contents
  1. Acceptance of Terms
  2. Description of Services
  3. User Accounts and Registration
  4. Subscriptions and Payment
  5. Intellectual Property and Ownership
  6. Your Data
  7. Disclaimer of Warranties
  8. Limitation of Liability
  9. Prohibited Uses
  10. Termination
  11. Governing Law and Disputes
  12. Changes to Terms
  13. Contact Information

1. Acceptance of Terms

By creating an account on the Aethralion platform ("Platform," "Service," or "we"), accessible at aethralion.com, you ("User," "Subscriber," or "you") agree to be bound by these Terms of Service ("Terms"). If you are accepting these Terms on behalf of a company, brokerage, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you may not access or use the Platform. Your continued use of the Platform following any updates to these Terms constitutes your acceptance of the revised Terms.

These Terms constitute a legally binding agreement between you and [LEGAL ENTITY NAME — TO BE COMPLETED], the operator of the Aethralion platform, organized under the laws of the State of Wisconsin.

2. Description of Services

Aethralion is a software-as-a-service (SaaS) platform designed for real estate professionals, including brokers, agents, and investors. The Platform provides the following tools and services:

All financial projections, offer price recommendations, commission calculations, and analytical outputs generated by the Platform are estimates based solely on the data you provide. They are provided for informational and planning purposes only and do not constitute professional financial, legal, or real estate advice. See Section 7 (Disclaimer of Warranties) for additional detail.

3. User Accounts and Registration

3.1 Account Creation

To access the Platform, you must create an account by providing accurate, current, and complete information including your name, email address, and brokerage or office information. You agree to maintain and promptly update this information to keep it accurate.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your credentials.

3.3 Multi-User Accounts

Brokerage accounts may include multiple users (agents, transaction coordinators, office managers) under a single office subscription. The account owner (Broker/Administrator) is responsible for all activity by users added to their account and for ensuring all users comply with these Terms.

3.4 Age Requirement

You must be at least 18 years of age to use the Platform. By creating an account, you represent that you are at least 18 years old.

4. Subscriptions and Payment

4.1 Subscription Plans

Access to certain features of the Platform requires a paid subscription. Subscription plans, pricing, and included features are described on the Platform and may be updated from time to time. Current pricing is available at [PRICING PAGE URL — TO BE COMPLETED].

4.2 Billing

Subscriptions are billed on a monthly basis per office. Payment is processed through Stripe, a third-party payment processor. By providing payment information, you authorize us to charge your payment method for the applicable subscription fees on a recurring basis until you cancel.

4.3 Cancellation

You may cancel your subscription at any time through the Platform's account settings or by contacting us at [SUPPORT EMAIL — TO BE COMPLETED]. Cancellation takes effect at the end of the current billing period. You will retain access to paid features through the end of the period for which you have paid. We do not provide prorated refunds for partial months.

4.4 Refunds

Subscription fees are generally non-refundable except as required by applicable law or as determined by us in our sole discretion. If you believe you were charged in error, contact us within 30 days of the charge at [SUPPORT EMAIL — TO BE COMPLETED].

4.5 Price Changes

We reserve the right to change subscription pricing at any time. We will provide at least 30 days' notice of any price increases via email to the address on your account. Your continued use of the Platform after a price change constitutes acceptance of the new pricing.

5. Intellectual Property and Ownership

5.1 Platform Ownership

The Aethralion platform, including all software, design, text, graphics, logos, algorithms, and content created by us, is owned by [LEGAL ENTITY NAME — TO BE COMPLETED] and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Platform or its underlying technology.

5.2 Your Data

You retain full ownership of all data, information, and content you enter into the Platform ("Your Data"), including property information, client data, transaction records, and financial inputs. We claim no ownership rights over Your Data.

5.3 License to Operate the Service

By using the Platform, you grant us a limited, non-exclusive license to access, store, and process Your Data solely for the purpose of providing and improving the Platform services. We do not sell your data to third parties. See our Privacy Policy for details.

5.4 Feedback

If you provide suggestions, ideas, or feedback about the Platform, you grant us the right to use that feedback without restriction or compensation to you.

6. Your Data — Storage, Security, and Retention

6.1 Data Storage

Your Data is stored in a secure cloud database operated by Supabase, Inc., hosted on infrastructure located in the United States. We implement industry-standard security measures including row-level security, encrypted connections, and access controls to protect Your Data.

6.2 Data Isolation

Each brokerage office's data is logically isolated from other offices on the Platform. Users within a brokerage can only access data belonging to their own office, subject to the role-based permissions assigned by the account administrator.

6.3 Data Retention After Cancellation

Upon cancellation of your subscription, your data will be retained for [30/60/90 — TO BE DETERMINED] days to allow for account reactivation or data export. After this period, your data may be permanently deleted. We are not responsible for data lost due to account cancellation.

6.4 Data Export

You may request an export of Your Data at any time by contacting us at [SUPPORT EMAIL — TO BE COMPLETED]. We will provide a data export in a standard format within [X business days — TO BE COMPLETED].

6.5 Client Data

You are solely responsible for obtaining any necessary consents from your clients before entering their personal information into the Platform. You represent that you have the right to store and process all client data you enter into the Platform.

7. Disclaimer of Warranties

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY.

THE PLATFORM AND ALL TOOLS, OUTPUTS, ANALYSES, CALCULATIONS, AND RECOMMENDATIONS PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

Investment Analysis Disclaimer: All financial projections, offer price recommendations, cap rate calculations, cash-on-cash return estimates, NOI calculations, risk scores, and other analytical outputs generated by the Deal Analyzer or any other tool on the Platform are estimates only. They are based solely on the data you input and are subject to the following limitations:

Commission Calculation Disclaimer: Commission calculations generated by HelmOrbit or any other tool are estimates based on the commission structures you configure. They do not constitute legal or binding statements of commission obligations. All commission amounts should be verified against your brokerage agreements and applicable state real estate regulations.

WE EXPRESSLY DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL [LEGAL ENTITY NAME — TO BE COMPLETED], ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

9. Prohibited Uses

You agree not to use the Platform to:

10. Termination

10.1 Termination by You

You may terminate your account at any time by canceling your subscription and contacting us to request account deletion. Upon termination, your right to access the Platform will cease immediately upon the end of your current billing period.

10.2 Termination by Us

We reserve the right to suspend or terminate your account at any time, with or without notice, if we determine in our sole discretion that you have violated these Terms, engaged in fraudulent activity, or if required by law. In the event of termination for cause, no refund will be provided.

10.3 Effect of Termination

Upon termination, all licenses granted to you under these Terms will immediately terminate. Sections 5, 7, 8, and 11 of these Terms will survive termination.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions.

11.2 Dispute Resolution

[DISPUTE RESOLUTION METHOD — TO BE DETERMINED WITH ATTORNEY: Options include binding arbitration, mediation, or litigation in Wisconsin courts. This is a critical provision that your attorney should draft based on your specific circumstances and risk tolerance.]

11.3 Class Action Waiver

[CLASS ACTION WAIVER LANGUAGE — TO BE COMPLETED BY ATTORNEY IF APPLICABLE]

12. Changes to Terms

We may update these Terms at any time. When we do, we will update the "Last Updated" date at the top of this page and, for material changes, notify you by email at the address on your account with at least 30 days' notice before the changes take effect. Your continued use of the Platform after the effective date of revised Terms constitutes your acceptance of those Terms. If you do not agree to the revised Terms, you must discontinue your use of the Platform.

We maintain version history of these Terms. The version you agreed to at signup is recorded in your account and can be provided upon request.

13. Contact Information

If you have questions about these Terms, please contact us: