[LEGAL ENTITY NAME — TO BE COMPLETED] ("Aethralion," "we," "us," or "our") operates the Aethralion platform at aethralion.com. We are a real estate technology company incorporated under the laws of the State of Wisconsin.
For questions about this Privacy Policy or your data, contact our privacy contact at: [PRIVACY EMAIL — TO BE COMPLETED]
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Account Information | Name, email address, phone number | To create and manage your account, communicate with you |
| Brokerage Information | Office name, city, state, zip code | To set up your office account and enable multi-user access |
| Professional Information | Real estate license number, role (broker, agent, TC) | To configure appropriate access permissions |
| Payment Information | Credit/debit card details, billing address | To process subscription payments — handled directly by Stripe, not stored by us |
| Transaction Data | Property addresses, sale prices, commission structures, client names and contacts | To provide HelmOrbit transaction management services |
| Deal Analysis Inputs | Rent estimates, expense figures, cap rate targets | To provide Deal Analyzer outputs and save deals |
| Data Type | Details |
|---|---|
| Login Activity | Date and time of sign-ins, approximate location via IP address (not stored permanently) |
| Usage Data | Which tools you use, feature interactions, session duration — used to improve the platform |
| Device Information | Browser type, operating system, screen size — used for compatibility and display purposes |
We use the information we collect for the following purposes:
We do not use your data for advertising, profiling, or any purpose other than those listed above.
We share your information only in the following limited circumstances:
| Provider | Purpose | Data Shared |
|---|---|---|
| Supabase, Inc. | Database and authentication infrastructure | All account and platform data — stored on Supabase servers in the United States |
| Stripe, Inc. | Payment processing | Billing information, subscription status — Stripe's Privacy Policy applies to payment data |
| Netlify, Inc. | Web hosting and content delivery | Web traffic data (IP addresses, request logs) — Netlify's Privacy Policy applies |
| Google Fonts | Typography delivery | Font file requests — no personal data transmitted |
All service providers are bound by contractual obligations to protect your information and use it only for the specified purposes.
We may disclose your information if required by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Platform if such a transfer occurs and your data is subject to a materially different privacy policy.
Users you add to your office account (agents, transaction coordinators) can access data within your office as determined by the role permissions you assign. You are responsible for managing access within your account.
Your data is stored in secure cloud databases operated by Supabase, Inc., hosted on Amazon Web Services (AWS) infrastructure in the United States. Data does not leave the United States under normal operating conditions.
We implement and maintain the following security measures:
While we implement strong security measures, no system is completely immune to security risks. We encourage you to use a strong, unique password and enable any available account security features.
In the event of a data breach that affects your personal information, we will notify you by email within [72 hours / as required by applicable law — TO BE COMPLETED WITH ATTORNEY] of becoming aware of the breach.
| Data Type | Retention Period |
|---|---|
| Active account data | Retained for the life of your account |
| Data after subscription cancellation | [30/60/90 — TO BE DETERMINED] days, then permanently deleted upon request or automatically |
| Billing records | 7 years (required for tax and accounting compliance) |
| Security logs | [90 days — TO BE DETERMINED] |
| Deleted account data | Permanently deleted within [30 — TO BE DETERMINED] days of account deletion request |
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at [PRIVACY EMAIL — TO BE COMPLETED]. We will respond within [30 — TO BE DETERMINED] days. We may need to verify your identity before processing your request.
Account Deletion: You may delete your account at any time from within the Platform settings. Upon deletion request, we will permanently delete your personal information within [30] days, except where retention is required for legal or billing purposes.
The Aethralion platform uses minimal cookies and local storage:
We do not use advertising cookies, third-party analytics cookies, or any tracking technology designed to follow you across websites. We do not use Google Analytics, Facebook Pixel, or similar services.
The Platform is designed for professional real estate use and is not directed at children under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will promptly delete their account and associated information.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email at the address on your account at least [30] days before the changes take effect, and update the "Last Updated" date at the top of this policy. The version of this policy you agreed to at signup is recorded in your account.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We take all privacy concerns seriously and will respond within [30] business days.